AI-Enhanced Help Desk & Ticketing Systems

A curated directory of AI-driven solutions that automate ticket triage, power self-service knowledge bases, deploy chatbots, and elevate customer experiences at scale.

Help Scout

Help Scout

Shared inbox and AI chatbot for customer support.

& Virtual Agents
Conversational AI
AI for Agent Assistance & Productivity (Agent Co-Pilots)
AI-Enhanced Help Desk & Ticketing Systems
AI-Powered Chatbots
Agent Assistance
AI
Chatbot

Zendesk

Complete customer service solution with AI features.

AI for Agent Assistance & Productivity (Agent Co-Pilots)
AI-Enhanced Help Desk & Ticketing Systems
Omnichannel Customer Service Platforms with Embedded AI
Agent Assistance
AI
Customer Support
HubSpot Service Hub

HubSpot Service Hub

AI-powered customer service for support and retention.

AI-Enhanced Help Desk & Ticketing Systems
Omnichannel Customer Service Platforms with Embedded AI
AI
Customer Support
Help Desk

Freshdesk

AI-driven service for customer and agent delight.

AI for Agent Assistance & Productivity (Agent Co-Pilots)
AI-Enhanced Help Desk & Ticketing Systems
Agent Assistance
AI
Customer Support
Zoho Desk

Zoho Desk

AI help desk for faster issue resolution.

AI for Agent Assistance & Productivity (Agent Co-Pilots)
AI-Enhanced Help Desk & Ticketing Systems
Omnichannel Customer Service Platforms with Embedded AI
Agent Assistance
AI
Customer Support
Kustomer

Kustomer

AI-powered CRM for customer service efficiency.

AI for Agent Assistance & Productivity (Agent Co-Pilots)
AI-Enhanced Help Desk & Ticketing Systems
Omnichannel Customer Service Platforms with Embedded AI
Agent Assistance
AI
Customer Support
Gorgias

Gorgias

Conversational AI platform for ecommerce support.

AI-Enhanced Help Desk & Ticketing Systems
AI
Customer Support
Help Desk
LiveAgent

LiveAgent

Simple AI support software for team efficiency.

AI-Enhanced Help Desk & Ticketing Systems
Omnichannel Customer Service Platforms with Embedded AI
AI
Customer Support
Help Desk
Salesforce Service Cloud

Salesforce Service Cloud

AI-powered console for customer service agents.

AI-Enhanced Help Desk & Ticketing Systems
Omnichannel Customer Service Platforms with Embedded AI
AI
Customer Support
Help Desk
ServiceNow CSM

ServiceNow CSM

AI-driven CSM for great customer experiences.

AI-Enhanced Help Desk & Ticketing Systems
Omnichannel Customer Service Platforms with Embedded AI
AI
Customer Support
Help Desk
Atera

Atera

AI platform for IT and customer support automation.

AI-Enhanced Help Desk & Ticketing Systems
AI
Automation
Customer Support

Filters

Tags

#AI

#Automation

#Customer Support

#Chatbot

#Agent Assistance

#Help Desk

#Omnichannel

#Knowledge Management

#Self-Service

#Productivity

#Sentiment Analysis

#Feedback Analytics