AI for Sentiment Analysis & Customer Feedback Analytics
A curated directory of AI-driven solutions that automate ticket triage, power self-service knowledge bases, deploy chatbots, and elevate customer experiences at scale.

Brandwatch
AI tool for monitoring brand sentiment.

Clarabridge
AI analytics for CX sentiment improvements.

IBM Watson Natural Language Understanding
AI NLP for detailed sentiment insights.

Lexalytics
AI platform for deep sentiment analysis.

Chattermill
AI feedback analytics for customer insights.

Qualtrics CustomerXM
AI CX software to spot and fix customer issues.

NetBase Quid
AI social analytics for brand sentiment insights.

Talkwalker
AI analytics for sentiment across all channels.

Sprinklr Modern Research
AI social listening for brand reputation.
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#AI
#Automation
#Customer Support
#Chatbot
#Agent Assistance
#Help Desk
#Omnichannel
#Knowledge Management
#Self-Service
#Productivity
#Sentiment Analysis
#Feedback Analytics