Omnichannel Customer Service Platforms with Embedded AI

A curated directory of AI-driven solutions that automate ticket triage, power self-service knowledge bases, deploy chatbots, and elevate customer experiences at scale.

Convin AI

Convin AI

AI tool enhancing omnichannel support.

Omnichannel Customer Service Platforms with Embedded AI
AI
Customer Support
Omnichannel

Zendesk

Complete customer service solution with AI features.

AI for Agent Assistance & Productivity (Agent Co-Pilots)
AI-Enhanced Help Desk & Ticketing Systems
Omnichannel Customer Service Platforms with Embedded AI
Agent Assistance
AI
Customer Support
HubSpot Service Hub

HubSpot Service Hub

AI-powered customer service for support and retention.

AI-Enhanced Help Desk & Ticketing Systems
Omnichannel Customer Service Platforms with Embedded AI
AI
Customer Support
Help Desk
Zoho Desk

Zoho Desk

AI help desk for faster issue resolution.

AI for Agent Assistance & Productivity (Agent Co-Pilots)
AI-Enhanced Help Desk & Ticketing Systems
Omnichannel Customer Service Platforms with Embedded AI
Agent Assistance
AI
Customer Support
Kustomer

Kustomer

AI-powered CRM for customer service efficiency.

AI for Agent Assistance & Productivity (Agent Co-Pilots)
AI-Enhanced Help Desk & Ticketing Systems
Omnichannel Customer Service Platforms with Embedded AI
Agent Assistance
AI
Customer Support
LiveAgent

LiveAgent

Simple AI support software for team efficiency.

AI-Enhanced Help Desk & Ticketing Systems
Omnichannel Customer Service Platforms with Embedded AI
AI
Customer Support
Help Desk
Salesforce Service Cloud

Salesforce Service Cloud

AI-powered console for customer service agents.

AI-Enhanced Help Desk & Ticketing Systems
Omnichannel Customer Service Platforms with Embedded AI
AI
Customer Support
Help Desk
ServiceNow CSM

ServiceNow CSM

AI-driven CSM for great customer experiences.

AI-Enhanced Help Desk & Ticketing Systems
Omnichannel Customer Service Platforms with Embedded AI
AI
Customer Support
Help Desk

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Tags

#AI

#Automation

#Customer Support

#Chatbot

#Agent Assistance

#Help Desk

#Omnichannel

#Knowledge Management

#Self-Service

#Productivity

#Sentiment Analysis

#Feedback Analytics