Top AI Tools for Customer Support Teams

A curated directory of AI-driven solutions that automate ticket triage, power self-service knowledge bases, deploy chatbots, and elevate customer experiences at scale.

Brandwatch

Brandwatch

AI tool for monitoring brand sentiment.

AI
Feedback Analytics
Sentiment Analysis
Brandwatch

A social listening and sentiment analysis tool designed for monitoring brand reputation and tracking customer sentiment across social media with AI-driven insights.

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Chattermill

Chattermill

AI feedback analytics for customer insights.

AI
Feedback Analytics
Sentiment Analysis
Qualtrics CustomerXM

Qualtrics CustomerXM

AI CX software to spot and fix customer issues.

AI
Feedback Analytics
Sentiment Analysis
NetBase Quid

NetBase Quid

AI social analytics for brand sentiment insights.

AI
Feedback Analytics
Sentiment Analysis