Top AI Tools for Customer Support Teams

A curated directory of AI-driven solutions that automate ticket triage, power self-service knowledge bases, deploy chatbots, and elevate customer experiences at scale.

IBM Watson Discovery

IBM Watson Discovery

AI search for insights from complex documents.

AI
Knowledge Management
Self-Service
IBM Watson Discovery

An AI-powered search and analytics technology that understands industry-specific language to extract valuable insights from complex documents for knowledge management.