Top AI Tools for Customer Support Teams

A curated directory of AI-driven solutions that automate ticket triage, power self-service knowledge bases, deploy chatbots, and elevate customer experiences at scale.

IBM Watson Natural Language Understanding

IBM Watson Natural Language Understanding

AI NLP for detailed sentiment insights.

#AI
#Feedback Analytics
#Sentiment Analysis
IBM Watson Natural Language Understanding

An advanced AI and NLP service from IBM offering capabilities like tone and emotion detection for detailed sentiment insights from customer text at scale.

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Chattermill

Chattermill

AI feedback analytics for customer insights.

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Qualtrics CustomerXM

Qualtrics CustomerXM

AI CX software to spot and fix customer issues.

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NetBase Quid

NetBase Quid

AI social analytics for brand sentiment insights.

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