Top AI Tools for Customer Support Teams
A curated directory of AI-driven solutions that automate ticket triage, power self-service knowledge bases, deploy chatbots, and elevate customer experiences at scale.
IBM Watson Natural Language Understanding
AI NLP for detailed sentiment insights.
AI
Feedback Analytics
Sentiment Analysis
An advanced AI and NLP service from IBM offering capabilities like tone and emotion detection for detailed sentiment insights from customer text at scale.
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Chattermill
AI feedback analytics for customer insights.
AI
Feedback Analytics
Sentiment Analysis
Qualtrics CustomerXM
AI CX software to spot and fix customer issues.
AI
Feedback Analytics
Sentiment Analysis
NetBase Quid
AI social analytics for brand sentiment insights.
AI
Feedback Analytics
Sentiment Analysis