AI Tools for Customer Support

Top AI Tools for Customer Support Teams

A curated directory of AI-driven solutions that automate ticket triage, power self-service knowledge bases, deploy chatbots, and elevate customer experiences at scale.

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NetBase Quid

NetBase Quid

AI social analytics for brand sentiment insights.

AI for Sentiment Analysis & Customer Feedback Analytics
AI
Feedback Analytics
Sentiment Analysis
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NetBase Quid

A social media analytics and sentiment analysis platform providing extensive industry and brand-specific insights from customer feedback.

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  • Conversational AI
  • AI for Agent Assistance & Productivity (Agent Co-Pilots)
  • AI for Sentiment Analysis & Customer Feedback Analytics
  • AI-Driven Knowledge Management & Self-Service Platforms
  • AI-Enhanced Help Desk & Ticketing Systems
  • AI-Powered Chatbots
  • Omnichannel Customer Service Platforms with Embedded AI