Top AI Tools for Customer Support Teams

A curated directory of AI-driven solutions that automate ticket triage, power self-service knowledge bases, deploy chatbots, and elevate customer experiences at scale.

ServiceNow CSM

ServiceNow CSM

AI-driven CSM for great customer experiences.

#AI
#Customer Support
#Help Desk
#Omnichannel
ServiceNow CSM

Customer Service Management - CSM - ServiceNow. Revolutionize customer service and deliver great experiences with CSM and AI.

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Help Scout

Help Scout

Shared inbox and AI chatbot for customer support.

& Virtual Agents
Conversational AI
AI for Agent Assistance & Productivity (Agent Co-Pilots)
AI-Enhanced Help Desk & Ticketing Systems
AI-Powered Chatbots
Agent Assistance
AI
Chatbot

Zendesk

Complete customer service solution with AI features.

AI for Agent Assistance & Productivity (Agent Co-Pilots)
AI-Enhanced Help Desk & Ticketing Systems
Omnichannel Customer Service Platforms with Embedded AI
Agent Assistance
AI
Customer Support
HubSpot Service Hub

HubSpot Service Hub

AI-powered customer service for support and retention.

AI-Enhanced Help Desk & Ticketing Systems
Omnichannel Customer Service Platforms with Embedded AI
AI
Customer Support
Help Desk